WCAG Audit and Digital Accessibility
Check Whether Your Website or Online Store Is Accessible to Everyone
We conduct digital accessibility audits of websites, online stores, and applications in accordance with WCAG guidelines.
We combine automated testing with manual assessments to identify not only technical issues but also real accessibility barriers that may make it difficult for people with disabilities to use your website or online store.
After the audit, you will receive clear information about:
what needs to be improved,
where each issue occurs,
how critical each issue is,
how it can be fixed.
If needed, we can also implement the recommended improvements.
Who Do We Conduct WCAG Audits For?
Businesses and Website Owners
For organizations that want to improve the accessibility and usability of their websites and remove barriers that may prevent users from accessing their content.
Online Stores
We assess not only individual pages but also key elements of the purchasing process — from product search to forms and order completion.
Public Institutions
We support organizations for which website and application accessibility is also a legal requirement.
Organizations Planning a New Website
An audit can also be conducted before a new website goes live, helping identify and resolve accessibility issues before publication.
What Does a WCAG Audit Include?
Automated Testing
We use tools that help identify accessibility issues, including Axe, Lighthouse, and WAVE. Automated tools can quickly detect certain errors, but they do not replace manual testing.
Manual Testing
We assess how users interact with the website using, among other methods:
keyboard navigation,
screen readers,
different navigation methods,
mobile devices,
operating systems and browsers included in the audit scope.
WCAG Compliance Assessment
We assess the website against the WCAG success criteria relevant to the agreed audit scope.
Analysis of Key User Journeys
For online stores and more complex websites, we can also test complete user journeys, such as:
registration,
login,
search,
forms,
application submissions,
the purchasing process,
payments.
Audit Report
Depending on the selected package, you will receive a report detailing the identified issues and recommendations for resolving them.
Implementation of Improvements
An audit does not have to end with a report. We can also help resolve the identified issues and improve the accessibility of your website or online store.
WCAG Audits for Websites
Our WCAG audits help you identify accessibility barriers on your website and understand what needs to be improved. We assess your website against the relevant WCAG criteria and provide practical recommendations to help make it more accessible and user-friendly.
WCAG Audit for Online Stores
Checking the homepage alone is not enough when assessing an online store’s accessibility.
We also evaluate the key stages of the purchasing process.
WCAG eSHOP PREMIUM
Custom Package
Price Custom Quote
For Complex Online Stores and E-commerce Platforms
Unlimited Subpages
Interactive Features and Elements
Complete Purchasing Process Assessment
Testing Across Different Devices and Operating Systems
Manual Testing
Consultations
Accessibility Audit Report
Why Is It Important to Assess Digital Accessibility?
Making Your Website Accessible to More Users
A well-designed website should allow people with visual, hearing, motor, or cognitive impairments to access its content and use its features.
Improved Usability
Many accessibility improvements also benefit other users, including clearer forms, logical navigation, and a well-structured information hierarchy.
Legal Requirements
Digital accessibility is a legal obligation for certain public sector entities.
Since 28 June 2025, requirements under the Polish Accessibility Act have also applied to specific products and services provided by businesses, as defined by the legislation.
The scope of these obligations depends on the type of organization and the services it provides. If you are unsure whether specific requirements apply to your organization, we can help determine the appropriate scope of a technical accessibility audit.
Lower Risk of Costly Changes in the Future
The earlier accessibility issues are identified, the easier it is to address them during ongoing website development.
Automated Testing Is Just the Beginning
Automated tools are useful, but they cannot identify every accessibility issue.
An automated test may produce a good score even when users who rely entirely on a keyboard or screen reader still encounter significant barriers.
That is why PTM Soft combines the following in our comprehensive audits:
Automated tools + manual testing + analysis of real-world user scenarios.
How Does a WCAG Audit Work?
- Getting to Know Your Website
You provide us with the URL of your website, online store, or application and briefly describe what you would like us to assess. If you are unsure which package to choose, we will help you select the right scope. - Defining the Testing Scope
We agree on the subpages, features, user journeys, and devices to be tested. - Conducting the Tests
We perform automated tests and, depending on the selected scope, manual testing. - Analyzing Accessibility Issues
We identify accessibility barriers and determine which areas need improvement. - Delivering the Results
You receive the audit results and, depending on the selected package, a detailed report with recommendations. - Helping Implement Improvements
We can implement the necessary changes ourselves or work with your development team to help put them in place.
- Getting to Know Your Website
Why Choose PTM Soft?
We Don't Just Audit — We Also Develop Software
We are a team of designers and developers. This means we go beyond identifying issues. We understand how accessibility improvements affect code, user interfaces, and the overall functionality of a website or application.
Manual Testing
Our comprehensive audit packages go beyond automated testing tools to provide a more thorough assessment of digital accessibility.
We Can Implement the Improvements
If you need technical assistance after the audit, we can also take care of implementing the necessary fixes.
Experience Working with Businesses and Public Institutions
We develop websites, applications, and IT systems for organizations with diverse requirements for accessibility, security, and ongoing maintenance.
Already Have a WCAG Audit Report?
You may not need to commission another audit.
If you have a report prepared by another company or auditor, we can review the recommendations and help implement the necessary improvements on your website or online store.
FAQ
WCAG (Web Content Accessibility Guidelines) are guidelines that explain how to design digital content and interfaces so that they can also be used by people with a wide range of disabilities.
No. Automated tools help identify some accessibility issues, but many WCAG criteria require manual assessment and testing how people actually interact with a website or application.
Yes, depending on the selected package.
Our comprehensive packages include testing of mobile versions, as well as selected operating systems and devices.
Yes. We offer dedicated e-commerce audit packages that also include an assessment of the purchasing process.
Yes. We can prepare a report for your team or implement the recommended improvements ourselves.
No. Simply send us your website URL. After a brief assessment, we will help you determine the appropriate scope of the audit.
A technical accessibility audit assesses a website’s accessibility within the agreed scope and identifies issues that need to be addressed.
However, the applicable legal obligations depend on factors such as the type of organization, the services it provides, and the legislation relevant to the specific situation.
A WCAG audit does not replace individual legal advice.
Check Your Website's Accessibility
You don’t need to determine which type of audit you need on your own.
Send us the URL of your website, online store, or application. We will review it and help you determine the appropriate scope of testing.
If you need an audit for a specific procedure, tender, or organizational requirement, please mention this in your message.